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Mekora

Contact & Support

We're here to help

Start with the questions below — most answers are here. If you still need us, send a message and we'll get back to you.

Frequently asked questions

Send us a message

Direct contact channels are being finalised. Support email: [INFORMATION REQUIRED]. Safety escalation contact: [INFORMATION REQUIRED]. Privacy request contact: [INFORMATION REQUIRED].

Please don't include passwords or financial details.

This form is an interface preview and is not connected to a support inbox yet.

Response times

  • Safety concerns: prioritised ahead of all other requests.
  • General support: typically within a few business days.
  • Privacy and deletion requests: within the period required by law.
  • Published response targets: [INFORMATION REQUIRED].

Mekora is not an emergency service

If you are in immediate danger, contact your local emergency services first. See our Safety & Verification page for more.