Reporting and blocking: how and when to use them

What blocking does

• It takes effect immediately and works in both directions — you disappear from each other.
• The other person is not notified that you blocked them.
• Existing conversations are closed and they cannot start a new one.
• You do not need a reason, evidence or a goodbye message.

Blocking is a low-cost action, and it is the right response to anything from a genuine safety concern down to a conversation that simply makes you uncomfortable.

What reporting does

A report sends the account and the relevant content to our moderation team for human review. Reports are confidential — the person you report is not told who reported them. Depending on what we find, outcomes range from a warning, to feature restrictions, to permanent removal of the account and any linked accounts we identify.

Reports also aggregate. A single ambiguous report may not be conclusive, but three from different people usually is — which is why reporting matters even when you have already blocked and moved on.

What to report

• Requests for money, investment pitches, gift-card requests or links to payment or 'verification' sites.
• Profiles you believe are fake, stolen or impersonating someone.
• Anyone you believe is under 18.
• Unsolicited sexual content, sexual pressure, or continuing after a clear no.
• Harassment, threats, hate speech, or contact after you asked them to stop.
• Solicitation, commercial promotion, or accounts recruiting for other platforms.
• Anything that suggests exploitation, trafficking or coercion.

Document before you block

1. 1Screenshot the profile, including the display name and photos.
2. 2Screenshot the relevant messages with timestamps visible, and enough surrounding context to make sense on its own.
3. 3Note anything shared off-platform — a phone number, a payment handle, an external link.
4. 4Submit the report with those specifics in the description field. Concrete detail speeds up review considerably.
5. 5Then block.

When it goes beyond the platform

• Money sent: contact your bank or card issuer immediately, then your national fraud reporting service — in Canada, the Canadian Anti-Fraud Centre.
• Threats, stalking or extortion: contact your local police. Bring your screenshots.
• Intimate images shared or threatened: report to the hosting platform's non-consensual imagery process and to police. Do not pay.
• Immediate danger: call your local emergency number first. Mekora cannot respond in real time.

If you need help from us — including a safety concern about a report you have already filed — contact us through the support page and mark it as urgent.